FAQ

Returns & Exchanges

14-day return policy

Returns are possible within 14 days of receiving the goods.

Return shipping costs

The customer bears the costs for the return shipment.

refund

Refunds will be issued to the original payment method within 5-10 working days .

Return form

Please enclose the completed return form so that the refund can be processed.

Download return form

Please enter the date you received the goods in order to download the form.